PTG and KATA Partnership

12.10.20 12:49 PM By Stephen

PTG Inks New Deal with Kenya Association of Travel Agents

PTG Travel is now partnering with the Kenya Association of Travel Agents (KATA), the professional membership body for certified travel agents in Kenya, to provide member agents with preferential access to PTG’s elite concierge transfer services for their clients.

Over 80 percent of passenger bookings made on airlines operating in Kenya are done through KATA certified agents.

The strategic partnership will provide KATA agents with a platform that has been localized for the Kenyan market, as PTG is the leading Kenyan-owned transport solution provider in the country. PTG’s long standing expertise in local market transfer services needs combined with first-class technical support and customer service is integral to fulfilling the needs of clients.

KATA Members viewing PTG's Call Center System

Agents across the country will be able to take advantage of the ease and simplicity of the PTG platform to enable them to book services for their clients seamlessly. PTG Travel’s 24/7 call center has a dedicated concierge team based at the Jomo Kenyatta International Airport that will ensure personalized services for clients of KATA agents.

At a time when the tourism and travel sectors have been hard hit by the Covid-19 pandemic, working within and across sectors to promote the recovery of the industries is key.

Following the resumption of air services in Kenya in July, KATA has continued to witness a strong recovery in domestic travel and regional travel. International travel volumes have seen a gradual uptick as travel restrictions are lifted and as traveler confidence increases.

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